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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 27, 2024

5  out of  5 rating by Bill
"The Staff is friendly, helpful, and attentive to my needs. The rates are reasonable."
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Ryan R

April 18, 2024

5  out of  5 rating by Ryan R
"5 Stars on customer service alone! Been with State Farm for years because of the support and quality of the service. Very comparable to other insurance plans for cost. However Karen Koenigs goes above and beyond!!"
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April Wilton

February 7, 2024

5  out of  5 rating by April Wilton
"Karen and staff are awesome. We had a fire and Karen called me to make sure we were OK and to see if we needed anything. She even came out when the adjuster was here to talk. I've had many state farm agents over the years and this office is one of the best."
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Terrie Stevens

January 6, 2024

5  out of  5 rating by Terrie Stevens
"I called to update information and Karen herself answered very helpful and friendly"
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Jeannie Lindberg

November 13, 2023

5  out of  5 rating by Jeannie Lindberg
"Karen has been my agent for more years now than I can keep track of. She has been the most helpful insurance agent I have ever known. Reliable, straightforward, honest and trustworthy."
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Joe Demaske

March 10, 2023

5  out of  5 rating by Joe Demaske
"Great insurance agency that cares for their clients."
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Kathy Berryman

December 29, 2022

5  out of  5 rating by Kathy Berryman
"Karen is great with you & calls you back right away! I'm so happy I switched my car insurance over to her !"
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December 21, 2022

5  out of  5 rating by Michael
"Karen was very nice and explained everything."
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Jim Christenson

December 8, 2022

5  out of  5 rating by Jim Christenson
"Karen's agency has been exceptionally responsive to changing circumstances and is always ready and able to help."
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Cameron Kjos

November 19, 2022

5  out of  5 rating by Cameron Kjos
"I was paying some outrageous car insurance through progressive. My daughter told me about Karen from State Farm outta Blackriver falls wis so I did reach out to her. It's the best thing i ever did she really got my car insurance lowered by almost 90 dollars a month. After startng up with Karen a few days later I received a very nice thank you card in the mail. Now that's awesome service just knowing she appreciates your business. I will definitely be staying with Karen. I'm very happy and satisfied with her."
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Pat Haskins

May 27, 2022

5  out of  5 rating by Pat Haskins
"We had the pleasure of working on a project with Karen and her team she was one of the most customer-centric people I have worked with in my career."
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Ashli Miller

March 17, 2022

5  out of  5 rating by Ashli Miller
"It's a good insurance company they reimbursed for the tow of my vehicle. Kind and understanding."
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Marlene Giese

March 4, 2022

5  out of  5 rating by Marlene Giese
"very prompt in answering e mails or questions about our business policy."
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Pamela Couture

January 31, 2022

5  out of  5 rating by Pamela Couture
"Great customer service, always willing to help in complex situations with our home, car, boat, and truck!"
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Tammy Eron

January 25, 2022

5  out of  5 rating by Tammy Eron
"Karen is very responsive to phone calls and emails. When we call, 95% of the time, a PERSON answers the phone, unlike our previous insurance provider. Very happy with all of our dealing with Karen and her staff. Highly recommend."
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Lesann Garman

January 20, 2022

5  out of  5 rating by Lesann Garman
"Always so very polite and understanding. I am able to get in contact with them right away, which is so appreciated. I feel that they always have my best interest at heart and that is very comforting. I would not hesitate to recommend State Farm, to any and all. They do an outstanding job."
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Eric Roush

January 4, 2022

5  out of  5 rating by Eric Roush
"Very happy with the customer service and also the rates on all of our vehicles, house, cabin and UTV’s. Quick to respond if we have any questions or issues."
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Jess K

October 10, 2021

5  out of  5 rating by Jess K
"Always a very friendly atmosphere and helpful experience."
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Jacob Scholze

September 9, 2021

5  out of  5 rating by Jacob Scholze
"Very helpful and take care of us when we've needed them!"
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Lloyd Walker

July 12, 2021

5  out of  5 rating by Lloyd Walker
"Great service all the time I have everything covered through state farm via Karen Koenigs office. I wouldn't have any other way! They work on issues even after hours. Thank you for everything."
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Da Ant

June 9, 2021

5  out of  5 rating by Da Ant
"Always available"
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Tammy Labar

April 29, 2021

5  out of  5 rating by Tammy Labar
"I am been with Karen State Farm for years and they always go above and beyond."
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Edward Chamberlain

January 20, 2021

5  out of  5 rating by Edward Chamberlain
"Able to work quickly to insure and provide information to loaning financial business. Able to do well via phone and emal."
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Info Skyline Golf Course

November 22, 2020

5  out of  5 rating by Info Skyline Golf Course
"Very professional, always there for you and excellent rates !!"
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Scott Frey

October 13, 2020

5  out of  5 rating by Scott Frey
"Since having State Farm Insurance with Karen and her Co- Workers, my family has never had an issue. This team is first class in responsiveness, professionalism, and bar none the best customer service I have ever dealt with in any organization. I would highly recommend State Farm and especially this team of experts to provide support to you and your family in your insurance needs. They are and emulate through actions what you want in every business you deal with!"