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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brule Buselmeier

Brule Buselmeier

September 5, 2024

5  out of  5
rating by Brule Buselmeier
"Extreamly helpful and understanding! Patient with me when I was dealing with what no one would choose. SO glad they are my State Farm agency!"
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David Brown

July 23, 2024

5  out of  5
rating by David Brown
"Great, personal and conscientious service."
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Bill

June 27, 2024

5  out of  5
rating by Bill
"The Staff is friendly, helpful, and attentive to my needs. The rates are reasonable."
We responded:
"Thanks Bill! Always happy to help!! Happy 4th of July!!"
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Ryan R

April 18, 2024

5  out of  5
rating by Ryan R
"5 Stars on customer service alone! Been with State Farm for years because of the support and quality of the service. Very comparable to other insurance plans for cost. However Karen Koenigs goes above and beyond!!"
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April Wilton

February 7, 2024

5  out of  5
rating by April Wilton
"Karen and staff are awesome. We had a fire and Karen called me to make sure we were OK and to see if we needed anything. She even came out when the adjuster was here to talk. I've had many state farm agents over the years and this office is one of the best."
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Terrie Stevens

January 6, 2024

5  out of  5
rating by Terrie Stevens
"I called to update information and Karen herself answered very helpful and friendly"
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Jeannie Lindberg

November 13, 2023

5  out of  5
rating by Jeannie Lindberg
"Karen has been my agent for more years now than I can keep track of. She has been the most helpful insurance agent I have ever known. Reliable, straightforward, honest and trustworthy."
We responded:
"Thank you Jeannie! I am always happy to help you out whenever needed!!"
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Joe Demaske

March 10, 2023

5  out of  5
rating by Joe Demaske
"Great insurance agency that cares for their clients."
We responded:
"Thank you Joe! It is always a pleasure to work with you to provide the best possible service to our mutual customers!!"
Profile photo of Kathy Berryman

Kathy Berryman

December 29, 2022

5  out of  5
rating by Kathy Berryman
"Karen is great with you & calls you back right away! I'm so happy I switched my car insurance over to her !"
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Michael

December 21, 2022

5  out of  5
rating by Michael
"Karen was very nice and explained everything."
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Jim Christenson

December 8, 2022

5  out of  5
rating by Jim Christenson
"Karen's agency has been exceptionally responsive to changing circumstances and is always ready and able to help."
We responded:
"Thank you Jim! It is always a pleasure working with you!"
Profile photo of Cameron Kjos

Cameron Kjos

November 19, 2022

5  out of  5
rating by Cameron Kjos
"I was paying some outrageous car insurance through progressive. My daughter told me about Karen from State Farm outta Blackriver falls wis so I did reach out to her. It's the best thing i ever did she really got my car insurance lowered by almost 90 dollars a month. After startng up with Karen a few days later I received a very nice thank you card in the mail. Now that's awesome service just knowing she appreciates your business. I will definitely be staying with Karen. I'm very happy and satisfied with her."
Profile photo of Pat Haskins

Pat Haskins

May 27, 2022

5  out of  5
rating by Pat Haskins
"We had the pleasure of working on a project with Karen and her team she was one of the most customer-centric people I have worked with in my career."
We responded:
"Thank you Pat! It was a pleasure working with you and your team as well! I look forward to working with you on future projects!!"
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Ashli Miller

March 17, 2022

5  out of  5
rating by Ashli Miller
"It's a good insurance company they reimbursed for the tow of my vehicle. Kind and understanding."
We responded:
"Thank you Ashli!"
Profile photo of Marlene Giese

Marlene Giese

March 4, 2022

5  out of  5
rating by Marlene Giese
"very prompt in answering e mails or questions about our business policy."
We responded:
"Thank you very much Marlene! We always strive to be as prompt and as knowledgeable as possible."
Profile photo of Pamela Couture

Pamela Couture

January 31, 2022

5  out of  5
rating by Pamela Couture
"Great customer service, always willing to help in complex situations with our home, car, boat, and truck!"
We responded:
"Thank you Pam for the great review! We always enjoy working with you and helping you with all of your insurance needs!"
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Tammy Eron

January 25, 2022

5  out of  5
rating by Tammy Eron
"Karen is very responsive to phone calls and emails. When we call, 95% of the time, a PERSON answers the phone, unlike our previous insurance provider. Very happy with all of our dealing with Karen and her staff. Highly recommend."
We responded:
"Thank you for the five star review and for your business! We strive to be there for our customers when they need us. Our goal is to return phone calls, texts, and emails the same day we receive them whenever possible. I have enjoyed working with you and look forward to working with you in the future!"
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Lesann Garman

January 20, 2022

5  out of  5
rating by Lesann Garman
"Always so very polite and understanding. I am able to get in contact with them right away, which is so appreciated. I feel that they always have my best interest at heart and that is very comforting. I would not hesitate to recommend State Farm, to any and all. They do an outstanding job."
We responded:
"Thank you Lesann!! We appreciate the kind words. It is our mission to try to really listen to our customers and to help them with what is important to them."
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Eric Roush

January 4, 2022

5  out of  5
rating by Eric Roush
"Very happy with the customer service and also the rates on all of our vehicles, house, cabin and UTV’s. Quick to respond if we have any questions or issues."
We responded:
"Thank you Eric!!"
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Jess K

October 10, 2021

5  out of  5
rating by Jess K
"Always a very friendly atmosphere and helpful experience."
We responded:
"Thank you Jess!"
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Jacob Scholze

September 9, 2021

5  out of  5
rating by Jacob Scholze
"Very helpful and take care of us when we've needed them!"
We responded:
"Thank you Jacob! Always glad to help!!"
Profile photo of Lloyd Walker

Lloyd Walker

July 12, 2021

5  out of  5
rating by Lloyd Walker
"Great service all the time I have everything covered through state farm via Karen Koenigs office. I wouldn't have any other way! They work on issues even after hours. Thank you for everything."
We responded:
"Thank you Lloyd! I am very glad to hear you are happy with my office!!"
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Da Ant

June 9, 2021

5  out of  5
rating by Da Ant
"Always available"
We responded:
"Thank you!!"
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Tammy Labar

April 29, 2021

5  out of  5
rating by Tammy Labar
"I am been with Karen State Farm for years and they always go above and beyond."
We responded:
"Thank you Tammy! We always strive for the best for our customers!!"
Profile photo of Edward Chamberlain

Edward Chamberlain

January 20, 2021

5  out of  5
rating by Edward Chamberlain
"Able to work quickly to insure and provide information to loaning financial business. Able to do well via phone and emal."
We responded:
"Thank you Ed! Glad we were able to help! We always try to make it as easy and convenient as possible for our customers to do business with us."